Refund Policy

Last updated: August 21, 2026

14-day refunds#

If you're not happy with Marginal, we'll refund any subscription payment — initial purchase or renewal, monthly or annual — in full, if you ask within 14 days of the charge. No questions asked, though we always appreciate hearing what didn't work.

How to request a refund#

Email jithin@marginalhq.com from your account email (or include it), and mention the charge you'd like refunded.

Our order process is conducted by our online reseller and Merchant of Record, Paddle, who handles payment and refund processing. Refunds are returned to your original payment method, typically within 5–10 business days of approval. You can also reach Paddle directly through the receipt email they sent you.

Cancellations#

You can cancel your subscription at any time from the billing portal (Account → Manage billing). Cancellation stops future charges and keeps your access until the end of the period you've already paid for. Outside the 14-day window we don't prorate or refund partial billing periods.

Questions#

jithin@marginalhq.com — we reply fast.